Before proceeding, please note the following:

Edhas Commercial LLP, the parent company of ECOSAA, oversees all compliance matters. Your privacy is of utmost importance to us ("Edhas Commercial LLP" or "we" or "us"). It is our ethical obligation to respect your privacy and adhere to applicable laws and regulations governing any personal information we may collect about you, including through our website, Ecosaa.com.

The Website is owned by Edhas Commercial LLP, with its registered address at 202, Panvel Point, Sudama Chowk, Mota Varachha, Surat, Gujarat, India, 394101. Operational address at 5th Floor, Rio Empire, Pal, Surat- 394510. Our primary business involves the manufacturing and distribution of beauty and personal care products through the Ecosaa brand via our website.

This Policy pertains to the collection and use of information provided by you on the Website. Please review this Policy carefully as it governs your rights, obligations, and liabilities under the law.

Your use of the Website signifies your unequivocal acceptance of this Policy, the Terms of Use, Shipping and Delivery Policy, and Cancellation and Refund Policy available at Ecossa.com, as may be modified or amended by us from time to time at our discretion.

By continuing to use the Website after any modifications to this Policy, you expressly agree that this Policy constitutes a legally binding agreement between you and Edhas Commercial LLP.

If you do not agree to this Policy, please refrain from using the Website.

Edhas Commercial LLP retains the exclusive right to amend or modify this Policy without prior notice or permission. Any such amendments or modifications shall take immediate effect and bind you accordingly. It is your responsibility to periodically review this Policy and stay informed of its provisions and requirements. Continued use of the Website following such changes constitutes your consent to the amended Policy.

For any questions regarding this Policy, please contact info@ecossa.com.

Collection and Use of Personal and Other Information

The information we collect includes data knowingly provided by you when accessing or purchasing our products, as well as information automatically transmitted by your devices during website interactions. The Website may track customer information based on usage patterns.

• Personal Information : Edhas Commercial LLP collects and stores your personal information, such as first name, last name, email address, shipping address, billing address, and other necessary details for Website use. By providing your contact information, you consent to receive offers, brand updates, and promotions.
• IP Information : We may track certain details about you, including IP address and website behaviour, to conduct internal research on demographics, interests, and behaviours for personalized service improvement.

Third Party Service Providers

Your personal information may be disclosed to third parties, including payment gateways, advertisers, and logistics providers, to enable personalization, promotional content, and internal analysis. By disclosing this information, you acknowledge that we are not liable for its use in accordance with this Policy and related terms.

Cookies

We use Cookies to collect data on your website activity for content personalization based on your preferences. You consent to the installation of Cookies or similar software for this purpose. Please note that third parties or affiliates may also place Cookies on certain Website pages, and we assume no responsibility for their use.

Legitimate Reasons for Processing Your Personal Information

We collect and store personal information only for legitimate purposes necessary to provide our services. Information is used for validation of mobile numbers, internal analysis, and service personalization based on your Website usage.

Security of Your Personal Information

We employ Secure Sockets Layer (SSL) and comply with applicable laws to protect your personal information against loss, unauthorized access, disclosure, or modification. While we strive for data security, no electronic transmission or storage method is entirely secure.

Data Retention

We retain personal information only for as long as necessary, and we may delete or anonymize it once no longer required. Legal, accounting, or reporting obligations may necessitate longer retention periods.

Disclosure/Sharing of Personal Information

We may share personal information with marketing partners or disclose it as required by law to government authorities or third parties to enforce our policies or protect your rights.

Website Usage

The Website is intended for use by individuals of legal age in domestic and international territories. By using the Website, you consent to receive communication related to your order via SMS or WhatsApp.

Your Rights and Controlling Your Personal Information

You retain the right to withhold personal information, understanding that this may affect your website experience. We do not discriminate based on exercising your rights over personal information.

Grievance Officer

For questions or privacy concerns, please contact us:

Name: Ecosaa

Contact info: info@ecossa.com

Governing Law and Jurisdiction

This Policy is governed by Indian law, and all disputes are subject to the exclusive jurisdiction of Surat/Ahmadabad courts.